Privacy Policy
Loan Firm Pty Ltd – www.loanfirm.com.au
Loan Firm Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What information we collect
We may collect personal information including, but not limited to:
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Your full name
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Contact details (address, email, phone number)
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Financial information (income, assets, liabilities)
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Identification documents
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Employment and credit history
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Any other information required for loan application and financial services
2. How we collect your information
We collect personal information directly from you through:
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Online forms and applications
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Phone, email, and face-to-face interactions
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Our website or social media platforms
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Third parties with your consent (e.g., accountants, employers, credit agencies)
3. Why we collect your information
We collect and use your personal information to:
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Assess your loan application
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Provide mortgage and financial broking services
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Communicate with you about our services
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Comply with legal and regulatory obligations
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Improve our products and services
4. Disclosure of your information
We may share your personal information with:
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Lenders, credit providers, and financial institutions
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Our service providers (IT, legal, compliance)
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Government agencies and regulators, as required
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Any parties you authorise
We do not sell your personal information to third parties.
5. Security of your information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
6. Access and correction
You have the right to access the personal information we hold about you and request corrections if necessary. To make a request, please contact us using the details below.
7. Cookies and website tracking
Our website may use cookies and other technologies to enhance user experience. You can control cookie settings through your browser.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact us
If you have any questions about this Privacy Policy or wish to make a complaint about how we have handled your personal information, please contact:
Loan Firm Pty Ltd
Contact Person: Nakhwan Ryu
Email: nakhwan@loanfirm.com.au
Phone: 0488 772 277
Website: www.loanfirm.com.au